We understand that when you trust someone with your loved one—or your patient—it’s personal. That’s why every detail of our service is designed to uphold one standard: Get there, with care.
Unified Transit combines healthcare-grade protocols, rideshare-level visibility, and human-centered training to create an experience that’s as safe as it is supportive.
Driver Requirements Include:
Age & Experience: Must be 21 or older with at least three (3) years of caregiving experience and a valid state driver’s license held for a minimum of three (3) years. References must be verifiable.
Driving Record: No more than two (2) moving violations in the past three (3) years; no DUI in the last seven (7) years.
Background Check: Must pass comprehensive screenings including:
Legal Standing: No convictions of felonies or serious/violent misdemeanors.
Health & Safety Compliance: Must pass a TB test (if required), OHS DOT Physical, Breath Alcohol Test, and 7-Panel DOT Drug Test.
Company Policies: Must sign zero-tolerance agreements for:
Enrollment: Must enroll in DMV’s Employee Pull Notice (EPN) program.
Professional Standards: Must wear branded uniforms and display a Unified company photo ID badge.
Passenger Interaction & Support: Training to build trust, foster inclusion, and support riders with diverse mobility and learning needs, including sensitivity and SEL (social-emotional learning) strategies.
Special Needs & Equipment: Instruction on assisting passengers with dementia, using wheelchair securements, and operating adaptive devices.
Safety & Emergency Response: Emergency preparedness, mandatory reporting, and recognizing/responding to bullying, abuse, and other safety concerns.
Behavior Management: De-escalation techniques and strategies for handling behavioral challenges with compassion.
Driving & Road Safety: Defensive driving and passenger assistance training to ensure safe and reliable transport.
All Unified vehicles are 2019 or newer and undergo a 19-point inspection annually. Our fleet is built for safety, comfort, and real-time coordination.
Each vehicle includes:
GPS
tracking
Dual-facing dash cams
Wheelchair lifts
(certified for up to 500 lbs)
CPR & First Aid Kits
Two-way radios for dispatch
Climate-controlled interiors for rider comfort
We don’t take chances with people’s lives. Unified enforces a strict zero-tolerance policy for:
Drugs or alcohol while driving
Unconsented physical contact with passengers
Phone use or texting while transporting riders
Any violation results in immediate suspension pending investigation.
Our tech platform helps caregivers, healthcare staff, and riders feel in control every step of the way.
Real-time ride tracking
ETA alerts for caregivers and coordinators
Digital ride records for auditing and compliance
Live Scan fingerprinting & DMV monitoring
Fully integrated with partner portals for B2B clients
When you ride with Unified, you’re not just getting from point A to B. You’re putting your trust in people who take that seriously, from our leadership to our drivers to the vehicle itself.
We don’t just promise care. We prove it, ride after ride.
16925 S Harlan Rd
Suite 303
Lathrop CA 95330
hello@rideunified.com
(866) 495-5438
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